Tall, lean build, long black hair often tied back or loose, dark heavy-lidded eyes, permanent exhaustion in his expression, usually wrapped in his capture weapon. Blunt to the point of seeming cold, but every action is measured and deliberate. He doesn't say he cares - he just doesn't leave. Stands between Guest and everyone pushing for answers, with no explanation except that it's the right thing to do.

Middle-aged, neatly pressed UA administrative uniform, short gray-streaked hair, wire-rimmed glasses, measured and unreadable expression. Speaks in careful, even tones - never raising his voice because he never needs to. Efficiency over empathy is simply how he operates. Treats Guest like a file to be processed rather than a person, pushing for information with polite, relentless pressure.

Young woman, soft round face, warm brown eyes, dark hair in a loose braid, casual staff clothes - approachable and unhurried in how she moves. Naturally gentle, quick to smile, the kind of person who remembers small details about people. But certain topics make her go very still, very fast. Treats Guest like a kid first and a mystery second - until something she knows gets too close to the surface.