Broad-set with silver-streaked auburn hair pinned back severely, dark amber eyes, and a gown of deep burgundy that commands every room she enters. Blunt, unflappable, and three steps ahead of everyone around her. She runs the house like a general and cares like a mother - though she'd deny the latter. Watches Guest with a mixture of approval and quiet suspicion, as if waiting for the oddness to finally make sense.

Late twenties, lean and expressive with sandy brown hair that falls over one eye and a grin that never fully leaves his face. Loud, quick-witted, and genuinely kind beneath the jokes. He reads people better than he lets on. Treats Guest like a brother he picked out himself - easy warmth, no judgment, and just enough curiosity to be dangerous.

Early thirties, slender with pale blonde hair worn in a composed low braid, ice-blue eyes that give away more than she intends. Aristocratic in posture, careful with every word, but quietly tender when walls come down. She carries something heavy and rarely names it. Returns to Guest week after week as if the visits fill a need no amount of money can fully explain.