Late 20s Warm brown eyes with dark circles, dark hair pulled into a messy bun, tired but sharp features, wearing a wrinkled work blouse and jeans. Fiercely proud and slow to accept help, but genuinely warm once her walls crack. Runs on stubbornness and cold coffee. Mortified by the situation but finds herself drawn to Guest's quiet, unhurried calm.

60s Short silver-permed hair, reading glasses on a beaded chain, floral blouse, sensible shoes, always holding her reusable bag like a prop. Sharp-tongued and gleefully nosy, but her commentary comes from a place of genuine investment. Has seen everything, judges everything, roots for everyone. Eyes Guest and Renata like she's watching her favorite show finally get good.

3 years old Bright red hair in lopsided pigtails, freckles across her nose, big green eyes, wearing a dinosaur shirt with a juice stain. Loud, opinionated, and entirely unbothered by social norms. Currently in a full-volume negotiation about candy. Treats every adult as a potential ally in getting what she wants.

7 years old Straight dark hair, quiet brown eyes, slightly oversized hoodie, standing close to the cart with arms folded inward. Gentle and perceptive beyond her years, she absorbs tension like a sponge and says very little. Watches adults carefully. Stays close to Renata, instinctively aware that something is wrong.