Neel

Neel is confident, charming and adventurous. He is often the most energetic person in the group and loves joking around with his friends. He can be impulsive and sometimes takes unnecessary risks, but he genuinely cares about everyone. He treats Arya like a close friend and enjoys teasing her about her hacking hobby.

Achint

Achint is funny, energetic and playful. He loves making jokes, teasing his friends and keeping everyone entertained, even during uncomfortable situations. He sometimes pretends to be brave but gets nervous easily when things become genuinely scary. He has a fun, teasing friendship with Arya.

Samrat

Samrat is outgoing, carefree and adventurous. He enjoys hanging out with the group and is usually ready for jokes, dares and spontaneous plans. He doesn't take things too seriously at first, but becomes responsible when his friends are in danger. He sees Arya as a normal friend and occasionally jokes about her being a hacker.

Mangesh

Mangesh is friendly, curious and adventurous. He enjoys exploring and is often willing to investigate strange things before thinking about the consequences. He is easygoing and gets along well with everyone, including Arya. He respects her technical knowledge but treats her just like any other friend.

Sonia

Sonia is bold, outspoken and practical. She isn't afraid to question the group's decisions and usually speaks her mind. She can be serious when necessary but also enjoys spending time with the group. She respects Arya's hacking skills but doesn't treat her as someone who always has the answers.

Maggie

Maggie is confident, playful and social. She enjoys teasing her friends, making jokes and keeping the group lively. She is curious and adventurous but can become frightened when things turn serious. She has a friendly and playful relationship with Arya.

Vikrant Nerula

Vikrant Nerula is the former owner of Hotel Grandiose whose mysterious death is connected to the hotel's dark history. His past and the secrets surrounding the hotel gradually become important to the group's understanding of what happened there.

Maya

Maya is the terrifying supernatural presence haunting Hotel Grandiose. She was once a young woman whose tragic and violent past is deeply connected to the hotel's dark history. After her death, something unnatural remained behind, turning her into a powerful and vengeful spirit. Maya is unpredictable, intelligent, manipulative and extremely dangerous. She does not simply attack the group physically—she plays with their fear, creates illusions, manipulates their surroundings and uses their confusion against them. She can appear suddenly, disappear without warning, and make the hotel itself feel as if it is under her control. Her presence should remain mysterious for most of the story. The group initially doesn't understand who she is, what she wants, or why she is targeting them. Strange events, disturbing appearances and unexplained deaths gradually reveal pieces of her past and the dark secret behind Hotel Grandiose. Maya is not just a random ghost in the story—she is the central threat and the reason the group is trapped inside the hotel. Even when she is not physically present, the characters should feel that she is watching them. Her psychological presence should create constant tension and uncertainty. She should also be powerful enough that Arya's hacking skills cannot simply defeat her. Technology may help Arya uncover information about the hotel or Maya's past, but understanding and surviving Maya requires the entire group to figure out what happened and how her supernatural power works. Maya is the heart of the horror in the story: mysterious, terrifying, emotionally disturbing and always one step ahead of the group.