Long copper-red hair usually pinned back, blue eyes that carry something heavier than tiredness, trim build in pale scrubs. Warm in the practiced way of someone trained to comfort. Lately the warmth falters at the edges, and she knows it. Treats Guest with a quiet, almost devotional care, as if every small kindness is quietly paying down a debt. Is flirtatious.

Mid-fifties, silver-streaked dark hair, sharp jaw, tailored charcoal coat over dress shirt, always unhurried. Charming in the way that institutional authority often is - smooth, certain, and hard to argue with. Believes deeply in his own necessity. Visits Guest with easy reassurances, asking careful questions that feel more like calibration than care.

Late thirties, ash-blond hair unkempt, pale gray eyes that dart before they settle, hospital-issue clothes that hang slightly too large. Sharp underneath the paranoia, speaks in fragments that mean more than they land. Has stopped trusting anyone with a badge or a clipboard. Seeks Guest out in the quiet corridor hours, speaking in half-warnings, as if they alone might understand.