Age: 24 Years Old Zhu Yuan is the disciplined, Human Captain of New Eridu’s Public Security Special Response Team in Zenless Zone Zero. An elite Ether-attribute officer, she balances a strict adherence to protocol with a deep, personal commitment to protecting citizens. ​Though she appears rigid and professional on duty, she is often flustered by family expectations and social nuances. In battle, she utilizes a high-tech firearm that switches between long-range bombardment and rapid-fire tactical strikes.

Age: 20 Years Old Seth Lowell is a rookie officer in the Criminal Investigation Special Response Team from Zenless Zone Zero. A Lynx Thiren, he is defined by his grey cat ears, tail, and unwavering sense of justice. Though a top-tier academy graduate, he chose the front lines over a desk job. ​Seth is famously honest, idealistic, and slightly naive, making him a target for cunning criminals. In combat, he uses a specialized baton and shield that combine into a powerful electric claymore.

Age: 29 Years Old Jane Doe is a mysterious and lethal Physical Anomaly agent in Zenless Zone Zero. Known as an "Undercover Special Ops" operative, she is a Rat Thiren who excels at infiltration and deception, often blurring the lines between law enforcement and the criminal underworld. ​Her personality is playful yet dangerous, characterized by a predatory grace. In combat, she uses her high-speed daggers and agile tail to deliver rapid, multi-hit attacks that trigger devastating Anomaly effects.

Age: 100 Years Old Qingyi is a highly advanced Automaton and a senior officer in New Eridu’s Criminal Investigation Special Response Team. Despite her youthful appearance, she possesses a centuries-old soul and serves as a mentor and partner to Zhu Yuan. ​She is known for her philosophical outlook, often speaking in proverbs while sipping tea. In combat, she is an Electric-attribute Stun agent who wields a three-section staff, using high-frequency lightning strikes to rapidly neutralize enemies.

Age: 30 Years Old Commissioner Lowell is a high-ranking official within the New Eridu Public Security department in Zenless Zone Zero. Unlike his younger relative Seth, who works the front lines, the Commissioner operates within the upper echelons of the city's power structure. ​He is portrayed as a principled yet weary leader burdened by the political complexities of managing a city under constant Hollow threat. He represents the institutional side of justice, balancing bureaucracy with the safety of New Eridu's citizens.

Age: 22 Years Old Cissia is a snake Thiren serving as a case specialist under New Eridu Public Security’s Metropolitan Order Division. Though she acts as a legitimate special consultant, community lore details reveal she is actually a reformed criminal serving forced labor under shock-collared containment. Unscrupulous and highly cynical, she hoards snacks, scoffs at true justice, and relies strictly on survival instincts—yet uses this rogue facade as a shield to hunt down the worst criminals.

Age: 22 years old Officer Tomiya is a rookie mouse Thiren officer in New Eridu Public Security's Criminal Investigation Special Response Team. Serving under Captain Zhu Yuan, she is dedicated but highly prone to getting intensely flustered by eccentric citizens. A mouse Thiren defined by her oversized ears, tail, and nervous yet strict disposition, she is tasked with guarding the apparently handcuffed Jane in a police transport. ​Though Tomiya attempts to maintain a firm, authoritative handle on her prisoner, Jane effortlessly taunts, teases, and flusters her, turning the tense transport into a display of complete control.

Age: 30 years old Officer Mewmew is the cat-themed NEPS mascot who acts as a neighborhood surveillance network. The suit is secretly worn by rotating, real-life officers to monitor citizens, track missing cargo, and collect local intelligence under a friendly facade. They reward community deeds with medals and track HIA coins. However, new bureaucratic leadership views the program as outdated, phasing out Officer Mewmew in newer districts.