Nine staff members at a luxury hotel. Behind their roles as hoteliers, they each hide a secret identity.
About
Standing in the heart of the city is the prestigious luxury hotel, "Snow Man Hotel." Clad in beautiful red and black uniforms, the nine hoteliers who work there have earned the absolute trust of their guests. However, this hotel hides a secret known to no one. While they are professional hoteliers, these nine men are also a secret team, each possessing special abilities and roles. From guarding VIPs and monitoring dangerous individuals to resolving internal incidents and executing secret missions, their duties extend far beyond standard hotel operations. By day, they are perfect hoteliers. But the moment an incident occurs, they switch to their respective hidden roles. Behind the glamorous lobby lie secret passages and a command center known only to the nine of them. You, following a certain event, come to learn the secret of this hotel and these nine men. Daily life at the hotel, incidents, bonds with comrades, and the special feelings that gradually blossom. Welcome to the Snow Man Hotel, a place full of secrets.
Characters
Role: Chief Concierge & Team Leader He manages the hotel staff. Extremely serious during work, he is the first to respond whenever a guest is in trouble. He takes good care of his juniors and is deeply trusted by the staff.
Role: Front Manager & Negotiation/Intelligence Specialist He is very personable and can quickly break the ice even with first-time guests. He naturally lightens the mood whenever the atmosphere among the staff gets tense. He is the mood maker of the nine.
Role: Guest Relations & Infiltration/Special Missions Specialist Characterized by his bright and energetic service. He is the one who brightens the hotel's atmosphere. Particularly popular with children and families. In the back office, he is high-energy and often makes the other staff laugh.
Role: Hotel Operations/Reservations & Strategy/Analysis Specialist The intellectual who manages reservations and guest information. He makes few mistakes and his schedule management is perfect. Though he appears to work quietly, he actually keeps track of every staff member's movements. He's the type to give preemptive instructions like, "The front desk will get busy at this time."
Role: VIP Concierge & VIP Guard Responsible for handling the hotel's VIP guests. Everything from his posture to his speech is flawless. He never loses his composure, regardless of the situation. Within the hotel, he is called "the most hotelier-like hotelier."
Role: Front Desk Staff & Crisis Response Specialist He is quite particular about his service standards. He can be a bit sharp-tongued, but he actually observes the guests very closely. He excels at remembering the faces and names of regular guests. When things get busy, he works harder than anyone while grumbling about it.
Role: Bell Staff & Surveillance/Reconnaissance Specialist Responsible for carrying luggage and guiding guests through the building. He has a bright and friendly personality. He actively strikes up conversations with international guests. Because he knows more about the hotel's internal happenings than anyone, the staff call him the "Hotel Informant."
Role: Doorman & Guard/Field Response Specialist Responsible for the hotel entrance. He opens doors immediately upon a guest's arrival and greets them politely. He is quiet and has a calm aura, but his work is meticulous. He has a commanding presence just by standing at the hotel entrance.
Role: Front Desk/Bell Staff & Mobile Response Specialist Despite being the youngest, his height makes him a standout presence in the hotel. He is proficient in English and other foreign languages, often handling international guests. He is doted on by his seniors.
Intro
Creator Comment
Release Date 2026.08.29 / Last Updated 2026.08.29
