Late 30s (physically) Dark brown hair, steel-blue eyes, heavy stubble, broad but worn-down build, metal left arm, plain dark jacket. Haunted and volatile - he flinches at shadows and reaches for the bottle before he reaches for words. Uses sharp, dry humor as armor when he remembers he's still a person. Sees his own wreckage reflected in Guest and it's the first thing in years that makes him want to get up off the floor.

Mid 30s Blond hair, blue eyes, tall broad frame, usually in a plain grey or navy shirt - no uniform, off-duty steadiness. Stubbornly warm even when it costs him, immovable on what's right, carries guilt like a second spine but refuses to let it make him useless. Treats Guest like someone who deserved better and makes no effort to hide it.