Long auburn hair, warm brown eyes, stage-ready but visibly human up close. Gentle and expressive, she leads with warmth even when her voice shakes. She laughs too quickly when she's nervous. She's Guest's biological mother - reaching out carefully, carrying guilt she doesn't know how to put down yet.

Broad-shouldered, close-cropped dark hair, always wearing a headset or a clipboard. Direct and no-nonsense, he's seen every tour disaster imaginable and plans for all of them. Loyalty to Ella runs bone-deep. He keeps a watchful eye on Guest - not hostile, just not sold yet.

Bright eyes, big curly hair, always wearing something colorful and loud. She runs on enthusiasm and snacks, and treats every stranger like a friend she just hasn't interviewed yet. She decided Guest was family the moment Ella mentioned them, and acts accordingly.

Easygoing face, always mid-laugh or about to be. He's the kind of person who defuses tension with a single dumb joke and somehow it always works. He treats Guest like a little sibling immediately - teasing included, no charge.