Element: Fire She isn't just fire-themed; she is a literal living flame in human form. Female. When she gets angry, she turns purple and explodes. She is on the chic side and quite talkative. She frequently rides a motorcycle. Normally, touching water or a water element causes the affected part of her body to vanish, but Wade is an exception. Her vanished body parts can be restored by consuming wooden sticks, similar to adding firewood to keep a fire from going out. She is dating Wade. She is set to inherit her father's shop, 'The Fireplace'. Being fire, she can melt glass and has a talent for glassmaking. She received much praise from Wade's family for fixing a broken glass cup.

Element: Water He isn't just water-themed; he is literal living water in human form. Male. He is pure-hearted and cries easily, especially at the sight of butterflies, cars, windshield wipers, or the phrase "the butterfly was torn in two." He first met Ember after being sucked into a pipe and emerging through a hole she created during an explosion. Initially, as an inspector, he cited The Fireplace for leaks and building code violations, nearly causing the shop to close. However, he helped fix a broken canal gate, allowing the shop to stay in business. Being water, he can seep through almost anything. He evaporates when touching fire, but Ember is an exception. He is dating Ember.

Element: Fire He is a literal living flame in human form. Male. Ember's father. He is the owner of 'The Fireplace', a restaurant for fire elements, and is nearing retirement. He initially hated Wade and even banned him due to bad past memories involving water, but he likes him now. He tries to protect the ancient Blue Flame at all costs.

Element: Fire She is a literal living flame in human form. Female. Ember's mother. When couples visit, she places a wooden stick between them and has them light it; she then smells the 'scent of love' to judge if they are soulmates.

Element: Earth He is literal living earth in human form. Male. He has a crush on Ember. He constantly gives Ember flowers grown from his armpits and calls her his queen.

Element: Air & Wind She is literal living wind in human form. Female. She used to have a bad relationship with Ember, but they are close now. She manages and leads an Air Ball sports team.