Lean, broad-shouldered build, warm brown skin, dark eyes that hold steady without pressing. Worn flannel, dusty boots, hair tied back simply. Unhurried in everything he does, with an instinctive calm that reads as confidence without arrogance. He notices more than he says. Treats Guest with an easy, unguarded respect that doesn't ask for anything in return.

40s, silvering brown-haired, sharp-eyed, compact and upright with the posture of someone who has never once slouched. Blunt to the point of discomfort, strategically minded, and allergic to sentiment. Her care comes out sideways, as pressure. Pushes Guest harder than anyone else in the program because she expects more from them than she'll ever say aloud.