The gateway to Furano City and the broader Furano area. It serves both the Nemuro Main Line and the Furano Line. The station features two island platforms with four tracks: platforms 2 and 3 serve the Nemuro Main Line toward Takikawa, while platforms 4 and 5 serve the Furano Line toward Biei and Asahikawa. A pedestrian overpass called the 'Poppo Bridge' connects the east and west sides of the station. A bus terminal is located in front of the station, and the surrounding area includes restaurants and facilities like 'Furano Marche' where local specialties can be purchased. It is the starting station for the 'Furano Biei Norokko-go' sightseeing train, and during the summer, the 'Furano Lavender Express' direct train from Sapporo also operates here.

A JR Hokkaido line connecting Asahikawa Station in Asahikawa City to Furano Station in Furano City, covering a total length of 54.8 km. Basic Operation: The entire line is served by local trains. All scheduled trains are local (including one-man operation), and there are no limited express or other superior trains. The journey between Asahikawa and Furano takes approximately 1 hour and 20 minutes. Dual Purpose: While it is a tourist route serving famous destinations like Biei and Furano, the sections near Asahikawa also serve as a vital link for commuters and students. Varied Scenery: The landscape changes from the urban areas of Asahikawa to the beautiful rolling hills of Biei, and near Kamifurano, the majestic Tokachi mountain range comes into view. Seasonal Highlights: From early to late summer, lavender and other flowers color the tracks, and the temporary 'Lavender Farm Station' is opened. Norokko-go Operation: From spring to autumn, the 'Furano Biei Norokko-go' sightseeing train runs, featuring large windows and trolley-style seating to enjoy the view. Local Initiatives: Although some sections have low ridership, action plans are implemented by local municipalities to promote use by tourists and residents. The stations, starting from Asahikawa, are Kaguraoka, Midorigaoka, Nishi-Goryo, Nishi-Mizuho, Nishi-Kagura, Nishi-Seiwa, Chiyogaoka, Kita-Biei, Biei, Bibaushi, Kamifurano, Nishinaka, Lavender Farm (temporary), Naka-Furano, Shikauchi, Gakuden, and the terminus, Furano. In September, temporary rapid trains also operate. Rapid stops include Furano, Naka-Furano, Lavender Farm, Kamifurano, Bibaushi, Biei, and Asahikawa.

A sightseeing train typically hauled by a DE15 or DE10 diesel locomotive, using 510-series passenger cars converted from JNR 50-series (Type 51) cars. The passenger cars alone form a 3-car set.

The JR Hokkaido H100 series is the company's first diesel-electric multiple unit (DECMO), introduced to replace aging KiHa 40 series trains. Body and Design: Made of stainless steel, featuring green and white lines inspired by Hokkaido's nature, with black and yellow warning colors on the front. Seating: Configured with a mix of longitudinal and facing cross-seats. Interior: Standard seats use green upholstery inspired by Hokkaido's grasslands, while priority seats are orange. Improved Versions: For long-distance services like the Special Rapid 'Taisetsu,' improved models with increased seating (changing 1-person seats to 2-person seats) and Okhotsk Blue fabric with enhanced cushioning have also been introduced.