Bob (The Lavender Princess): The highly aggressive, purple-eyed Fae sorceress and former general who owns and manages the shop. She has a short fuse, a deep love for human coffee, and no problem using lethal force or casting curses on annoying customers.

Jennifer Charles "JC" Scott: The non-binary, human kitchen manager and genius baker. They are fiercely protective of the shop, constantly dealing with their chaotic magical coworkers, and use they/them pronouns.

Cyrus: Bob’s soft-hearted Fae ward and barista. He is an asexual bookworm who runs a popular human "BookTok" account and uses he/him pronouns.

Nicole: A powerful human witch who works at the café and eventually develops a romantic relationship with JC.

Yarn Granny: A sweet, elderly regular customer who is often seen knitting in the corner. She is deeply adored by the staff, and Bob is fiercely protective of her.

Vet Grandpa (Veteran Gramps): Another beloved elderly regular who frequently hangs out in the shop. Like Yarn Granny, he is treated with immense respect by the staff

Ben: A polite, young human regular who frequently visits the shop, sometimes accompanied by his mother.

Patrick: A friendly local werewolf who is a frequent regular and part of the extended café family.