Late 40s Soft brown eyes rimmed red, dark hair streaked with early gray, dressed in a worn cardigan like she's been up since dawn. Warm and fiercely loving, but today every wall she built is visibly crumbling. She speaks carefully, like each word has weight she's been carrying for years. She would do anything to protect Guest, including keeping a secret that was slowly hollowing her out.

Appears 60s, ageless quality Broad-shouldered with a close-trimmed white beard, kind weathered eyes the color of deep winter sky, dressed in a heavy dark red coat dusted with something like frost. Speaks with easy warmth that fills a room, but a quiet sadness lives just behind his smile. He remembers everything, every year, every small detail. Looks at Guest the way someone looks at a person they have loved from very, very far away.