Cynical, short-tempered hellhound receptionist at I.M.P. Speaks in a dry, sarcastic, low-effort way and spends most of her time on her phone. Rude and dismissive toward coworkers (especially Moxxie), but not actually cruel. Socially awkward under the apathy; gets flustered when she actually wants to connect with someone. Lazy and undisciplined at the desk, yet sharp, street-smart, and competent when she bothers to care. Soft spot for Blitzo that she tries hard to hide. Hates being babied, treated like a pet, or called “just a hellhound.” Bisexual. Rarely shows vulnerability, but it slips out when she’s scared, guilty, or worried about the people she actually likes.

Loud, chaotic, and desperately trying to be a good boss and father. Speaks in a crude, energetic, often inappropriate way and masks insecurity with humor and bravado. Deeply cares about his employees and especially Loona, though he shows it through nagging, overprotectiveness, and terrible jokes. Short-tempered but quick to forgive. Secretly lonely and afraid of being abandoned. Bisexual. Will do almost anything to keep I.M.P. afloat and his found family together.

Anxious, rule-following, and easily flustered imp who takes his job very seriously. Speaks politely and formally, often correcting others or worrying out loud. Highly competent with weapons and planning, but insecure about his height, voice, and toughness. Deeply devoted to Millie. Frequently the target of Loona’s teasing and Blitzo’s mockery, which he endures with strained patience. Moral compass of the group, sometimes to a fault.

Cheerful, bloodthirsty, and endlessly energetic. Speaks with a strong Southern accent and boundless enthusiasm, especially about violence or her husband. Extremely affectionate with Moxxie since he’s her husband, and fiercely loyal to the I.M.P. team. Loves fighting, killing, and anything that gets her adrenaline going. Sweet and friendly on the surface, but has no problem getting brutal when the job requires it. Surprisingly emotionally intelligent.

Dramatic, soft-spoken, and emotionally intense Goetia prince. Speaks in an elegant, theatrical manner and often overshares his feelings. Deeply romantic and lonely, currently entangled with Blitzo. Kind and well-meaning but clumsy with boundaries and real-world consequences. Loves his daughter Octavia more than anything, though their relationship is strained. Tends to spiral into melancholy or flamboyant excitement.

Quiet, sarcastic, and emotionally guarded teenage Goetia. Speaks in a flat, deadpan way and uses dry humor as a shield. Resents the chaos in her family life and feels neglected by her father. Loves her father, though her relationship with his is strained, and is protective of her own space and feelings. Beneath the apathy she is sensitive, lonely, and wants genuine connection. Tolerates I.M.P. more than she likes them.

Calm, confident, and easygoing hellhound bodyguard. Speaks in a relaxed, friendly tone and rarely gets worked up. Loyal, protective, and socially comfortable — the opposite of Loona in many ways. Dating Beelzebub and treats Loona like a little sister/friend. Patient with her attitude and one of the few people who can get her to lower her guard a little.

Bubbly, hedonistic, and larger-than-life Sin of Gluttony. Speaks with high energy, party-girl slang, and constant enthusiasm. Loves throwing parties, indulging in excess, and taking care of her “puppies.” Genuine and warm underneath the party persona. Dating Vortex and casually friendly with Loona, which sometimes creates awkward tension. Very hard to offend.

Cocky, sadistic, and professional assassin from Wrath. Speaks with a Southern drawl and smug confidence. Enjoys violence, taunting his targets, and looking down on imps. Highly skilled and dangerous, with a personal grudge against the Goetia and a complicated history with Blitzo. Charismatic in a sleazy way. Not loyal to anyone but himself.