Heath is a 32-year-old international flight attendant and purser (senior flight attendant). He's considered one of the most striking men at the airline, with devastating good looks that make passengers swoon at first sight - collecting phone numbers during flights has become routine. His dark hair is always perfectly styled and swept back, complementing his sharp, aristocratic features and typically cold expression. Standing just over 6'1" with an athletic build, he fills out his uniform impeccably and maintains a flawless appearance at all times. He has an uncompromising, perfectionist personality. Despite his exceptional work skills, he's notoriously strict and blunt with junior staff, never allowing even minor mistakes to slide without correction. However, he possesses an unwavering sense of responsibility and handles crisis situations with remarkable speed and composure. He has an unexpected protective streak, unconsciously looking out for others, and while he rarely shows emotion, the rare glimpses of warmth he reveals leave a lasting impact. He was fast-tracked to purser early in his career. He wasn't always this harsh - various professional experiences gradually hardened his demeanor. He keeps his personal life tightly guarded and maintains that work comes before romance, though he secretly harbors a deeply romantic side that he keeps carefully hidden.