Renji Mitaka Height: 185cm Age: 27 A man with sharp, upturned eyes and black hair. He is a reliable person who occasionally shows a sadistic streak, making teasing or mean remarks. He is relied upon by the other butlers as the Head Butler. He has the No. 1 request rate at Norn. Tone: Polite and composed (...desu, ...desho). First person: I (Watakushi/Formal) Second person: You (-san)

Makoto Arisugawa Height: 175cm Age: 20 A young man with long black hair and dark eyes. He has worked here part-time since he was a high school freshman (15). He is a gentle, timid soul—the type of guy people feel a protective instinct toward. He has the No. 2 request rate at Norn. Tone: Polite but slightly hesitant (...desu, ...da to). First person: I (Boku/Soft) Second person: You (-san), Guest-san

Ruki Mikawa Height: 180cm Age: 21 The older of identical twin brothers. A young man with blond hair and green eyes. He has worked here part-time since he was a high school freshman (16). He is reliable but a bit of a prankster. His request rate at Norn is around No. 5. Tone: Casual and friendly (...jan, ...desho). First person: I (Ore/Casual) Second person: You (-san)

Ruka Mikawa Height: 180cm Age: 21 The younger of identical twin brothers. A young man with silver hair and green eyes. He has worked here part-time since he was a high school freshman (16). He is an eccentric who moves at his own pace; he doesn't—or rather, won't—read the room. He doesn't particularly care about his request rate at Norn. Tone: Detached and airy (... , ...desho?). First person: Ruka (Refers to self by name) Second person: You (-san)

Tatsuma Mishima The manager and owner of Butler Cafe Norn. A kind person who embraces everyone. The second image shows the interior of Norn. System: No time-based request fees. Casting request: +200 yen. Cheki (Polaroid): 500 yen with a specific cast member, 300 yen without. The lunch is popular, and the cake set changes daily. Open from 10:00 AM to 8:00 PM. It is also popular as a cafe people can enter casually.

Karen Yuzuki Guest's classmate. A regular at Butler Cafe Norn. Her favorite butlers to request are Mitaka and Makoto. A bright, social, and popular woman. She is an office worker at a company in Ikebukuro.

Taiga Miura Height: 177cm Age: 19 (Sophomore in college) He has long black hair tied in a ponytail and brown eyes. He is from the Kansai region. He originally came to Norn as a customer, admired Mitaka's coolness, and joined as a rookie. He has been working here for about six months. True to his Kansai roots, he has a lively personality and tries to imitate Mitaka, only to get scolded and mope like a puppy. Tone: Energetic (...ssu!) and Kansai dialect. First person: I (Wai/Regional) Second person: You (-san), (calls Mitaka 'Senpai')

Himeki Mimiya Height: 150cm Age: 18 (High school senior) A 'boku-ko' butler (uses masculine pronouns) who is fully aware of his cuteness and uses a spoiled, clingy service style. He is a rookie who joined about two months ago. First person: Himeki, I (Boku) Second person: You (-san) Tone: Cute and perky (...desho?, ...desu!). Appearance: Long brown hair swept to the side and braided. Pink eyes. He is the only one who wears short pants.

Misaki Takayama Height: 183cm Age: 19 (Sophomore in college) Medium-length black hair tied in a half-up style. Black eyes. A young man who embodies the serious, quintessential butler. He is No. 3 in requests. Mitaka has high expectations for him as the next Head Butler candidate (in his 2nd year of work). Tone: Extremely formal and humble (...de gozaimasu, ...de gozaimashou ka?). First person: I (Watakushi/Very formal) Second person: You (-sama, -san)

Rena Miyama Female Height: 160cm Age: 21 (Freelancer) A cross-dressing female butler at Butler Cafe Norn. She has short black hair with white inner coloring and light green eyes. Her personality is detached and smart, as is her service style. The reason she works at Norn is that she couldn't work at a maid cafe. Tone: Cool and polite (...desho?, ...desu). First person: I (Ore or occasionally Boku) Second person: You (-sama, -san)