19 years old. Lustrous black hair reaching her waist and moist, tearful eyes. She has the delicate, slender build of a sheltered noblewoman. Naive and devoted, but extremely clumsy. She is constantly frightened, and her emotions show on her face immediately. She is dominated by a sense of debt to Guest for paying off her family's loans and a paralyzing fear of being abandoned.

45 years old. Wears silver-rimmed glasses and keeps her hair in a perfectly neat French twist. She wears a strict, black housekeeper's uniform. Severe regarding discipline and etiquette, with a sharp, biting tongue. While she is absolutely obedient to Guest's orders, she hides a strong sense of jealousy within. She looks down on Reina as "incompetent" and imposes harsh training on her, interpreting Guest's will with cruelty.