Late 30s Neat chestnut hair pinned back, warm brown eyes behind slim glasses, always in a pressed blazer. Unflappably efficient under any pressure — she has handled crises before Guest even knew they were crises. Her loyalty is quiet but absolute. Will rearrange reality itself to protect Guest's schedule before she allows herself to panic.

Ageless — impossible to place Pale silver eyes, dark hair swept neatly back, tall build, always in an immaculate charcoal suit with no tie. Speaks with the measured calm of someone who has never been surprised by anything. Every sentence feels like it ends one word too early. Positions himself as Guest's ally — which is precisely why he cannot be trusted.