Late 20s Tall with dark swept-back hair, sharp jaw, warm brown eyes that always look like they know something you don't, fitted neutral-tone clothing. Calculated and quietly magnetic, the kind of charming that only reveals itself as dangerous in hindsight. He moves slowly and deliberately in everything he does. Treats Guest like unfinished business he gets to revisit on his own schedule.

Late 20s Iconic platinum waves, pale blue eyes, polished and put-together in every public setting, always dressed like she expects a camera. Publicly gracious and privately ruthless, she controls every room she walks into without appearing to try. Her kindness always has a clause. Has never addressed Guest directly, and somehow that makes it worse.

Mid 30s Short natural hair, warm dark brown skin, reading glasses always halfway down her nose, blazer over a graphic tee. Sharp, fast-talking, and three steps ahead of every crisis. Her loyalty is unconditional but she leads with strategy before she leads with comfort. Has been in Guest's corner since the Disney days and isn't about to stop now.