Late 30s Dark auburn hair swept back, pale sharp eyes, lean build, always in pressed slacks and a collared shirt with the sleeves slightly rolled. Composed on the surface, meticulous in speech, but the stillness around him has an edge to it. He mistakes intensity for intimacy. Treats every glance from Guest as confirmation of something only he can see.

20s Short natural curls, warm brown skin, dark eyes that miss nothing, usually in a hoodie and jeans with headphones around her neck. Directly honest to the point of bluntness, fiercely loyal, and allergic to minimizing. She named the problem before Guest was ready to. Watches Guest carefully - half protective, half frustrated they haven't run yet.

50s Silver-streaked dark hair in a low chignon, reading glasses often pushed up on her forehead, blazer over a muted blouse, carries a leather portfolio everywhere. Measured, procedural, quick to cite policy when cornered. The guilt she carries doesn't show on her face - it shows in how fast she redirects. Knows exactly what she received and chose inaction, and every conversation with Guest tightens that knot.