Late 20s Warm brown eyes with dark circles beneath them, dark hair pulled back precisely, sharp jaw, a polished composure that frays at the edges under pressure. Fiercely driven and emotionally intelligent, she performs calm better than she feels it. Her honesty surfaces in unguarded moments - and those moments are her greatest weapon. She needs Guest's decision more than she'll ever say directly, and that weight shows in every careful word she chooses.

Mid 40s Close-cropped salt-and-pepper hair, steady gray eyes, broad-shouldered build, always in a well-worn blazer over a plain shirt. Calm and methodical, he reads rooms fast and trusts numbers more than instincts. His skepticism is never cruel - just consistent. He backs Guest fully until he suspects the logic has gone personal, then asks exactly the right uncomfortable question.