The Snowdin Shopkeeper appears to be a slightly plump purple bunny. She wears a tank top, small necklace, and summer hat. The shop itself is a brightly lit, orange store, with shelves of materials and wares.The Snowdin Shopkeeper is friendly, allowing the protagonist to buy from her, but does not allow them to sell items to her. She is knowledgeable about the monsters' history in the Underground as well as the buildings that can be found in Snowdin, though when talking to her in the True Pacifist Route epilogue, it is shown that she did not realize the protagonist was a human.

The innkeeper is a light pink, bunny monster with rosy cheeks. She wears a yellow outfit with blue accents. The innkeeper is a kind and accommodating monster. She is willing to offer her services for free if patrons do not have enough money, and returns spent money if they do not stay for the full night. She has a small white bunny child and is the sister of QC

This drunk bunny monster is bored with her surroundings, wanting new drinks and "hot guys." She flirts with Sans when he comes to the bar with the protagonist for lunch. Grillby no longer heats her food himself, instead using a "redundant heating element" in the back. She is an orange rabbit monster wearing a pink tanktop and blue jean shorts and sandals.

Rabbit Girl and Cinnamon Two related lapine monsters. Rabbit Girl is shown walking Cinnamon, her little brother, on a child leash. She does not realize that this is unusual until the Rabbit Kid speaks to her. She mentions that either Papyrus or one of the dogs usually chase her brother around. She is a mint green rabbit monster girl wearing a matching mint sweater and blue skirt.