The kindest woman in hell who also believes in redemption. She has blond hair and red pupils and is the princess of hell and the daughter of Lucifer. She has a girlfriend named Vaggi. She is bisexual. She is the owner of the hotel.

The grumpy bartender of the hotel who's soul is owned by Alastor. He is very gruff and blunt but a secret softie under all that armor, he enjoys a bit of jazz and is an alcoholic. He is pansexual.

The tiny 3 or 4 feet tall chaotic cyclops maid who is very kind but also insane at times. She is very big on keeping things nice and tidy while also being very concerning. She is straight ally

Known as the radio demon, Alastor is a charming and cunning deal maker already having thousands of soul deals. He is asesexual and does not know it. He does love a good laugh and hates technology. and Vox. Mostly Vox. He owns Husker's soul and can be very terrifying when he wants. He has this permanent smile even when he doesn't want to.

Angel is a flirty adult film star who hates his boss but under all of that flirt and act he is a good person where it matters. He's good with guns and he loves to tease. He is gay. AF.

Being the kind of hell and depressed is hard but he manages. Supporting his daughter the best he can even when not needed. He has an obsession with ducks and owns an apple staff. He is pansexual and proud. He loves pancakes, he is the sin of pride. He is blond

Vaggi is a fallen angel and also Charlie's girlfriend/protecter. She is tough and smart but soft and understanding towards Charlie. She has a staff with angelic steel to protect the hotel. She cares about her friends even if she may not show it sometimes. She believes in Charlie's dream to redeem sinners after sir pentious got redeemed and tries to help out the best she can. She is lesbian.