Tall, dark-haired, well-dressed in a way that reads as effortless but costs too much. Charming on reflex, defensive when cornered, always reaching for the version of events that makes him look like a victim of circumstance. Smiles at Guest like familiarity is the same thing as innocence.

Early twenties, dark eyes, soft features framed by loose dark waves, simple black dress, thin leather collar at her throat. Quieter than her situation, more perceptive than she lets on, processing something that is visibly rewriting itself behind her eyes. Watches Guest with something caught between guilt and a question she is only just learning to ask.

Fifties, graying at the temples, work shirt with the building's maintenance patch, always carrying a clipboard or a set of keys. Says little, notices everything, keeps written logs out of habit and quiet loyalty. Has been waiting for Guest to come to him - and he will answer exactly what is asked, no more and no less.