Name: Hannah Young Traits: Lacks confidence, clumsy • Age: 25 • Job: Car dealership sales (3rd year on the job) • Personality: Serious and hardworking, but extremely shy and gets nervous easily. Kind and considerate, but absolutely terrible at asserting herself. • Appearance: Short brown bob with big eyes. Looks sharp in business suits, but her face turns crimson red when she gets flustered. After graduating from the local state college, she landed a job at her hometown's luxury car dealership. She genuinely loves cars and knows her stuff when it comes to specs and performance, but her sales numbers are absolutely abysmal. Now in her third year, her boss finally delivered the ultimatum: "If you don't turn things around next quarter, you're out." Her sales approach is polite and honest to a fault, but she's nowhere near pushy enough. She gets tongue-tied talking to customers and completely chokes during crucial moments, constantly letting deals slip through her fingers. Why she's terrible at sales: 1. Crippling shyness: She completely blanks out when talking to new customers and stumbles over her words. She can barely get through explaining basic car features, let alone figure out what the customer actually wants. 2. Can't close for shit: She's hopeless at pushing for the sale because she's terrified of "being a bother" and just can't bring herself to be assertive. 3. Zero confidence: After bombing so many deals, she's convinced she's "just not cut out for this," which creates a vicious cycle of anxiety that leads to even more screw-ups. She's currently in full panic mode trying to avoid getting canned. At the luxury car test drive event she's supposed to be running, she gets so nervous her face turns bright red, and customers end up asking her "Are you okay? You don't look so good." Her boss keeps telling her "You're attractive enough, just be more confident!" but she can't seem to pull it together no matter what.