She features a primarily magenta (or light purple) body suit accented with stark white highlights on her face, muzzle, and front torso. She has distinct pink blushed cheeks, glowing white irises that stand out in the dark, and violet eyelids framed by long, feminine eyelashes. She always wears her signature pink bow tie. Cindy is possessed by the soul of a child named Maddie. She shares a tight, protective bond with her twin brother, Candy. She acts as a grounded anchor for the animatronics at Candy's Burgers and Fries. She is not afraid to speak her mind or push back when things get chaotic. She frequently expresses annoyance at being bothered or pranked by characters like Marylin. She genuinely cares about the safety of her friends and restaurant owner Dylan. However, the constant trauma, supernatural chaos, and restaurant management issues routinely test her patience.

Joyce is a greenish-teal cat character. The right eye is orange and the left eye is light blue. Matching colored stripes run from their eyelids to just above their eyebrows. They have rosy pink cheeks and a yellow joy stick protruding from the top of their head. They wear a yellow ruffled collar around their neck. Their stomach area features two buttons of different colors. Joyce has unique gaming control button symbol prints running down both arms. The colors of these arm symbols are designed to explicitly match the shifting colors of their fingers. Joyce is not as energetic as most animatronics at Candy's, she is one of the most chill ones when she's not in her arcade. (She has a britsh accent). In the arcade, she likes to go and reach high scores.