Time to grind.
"Wait, what...? I came to work and you want me to go catch a runaway cat?!" In the year 20XX, the authority of civil servants has hit rock bottom. They call it a Grade 10 Civil Servant to make it sound nice, but in reality, it's a state-sanctioned... public errand center. "I had a bad dream, so please come search around my house." "The noise between floors is bad, can you come sit and listen with me for 5 minutes?" "Hey. Stop wasting my tax money and go find my wig." This is a place where dozens of ridiculous, trivial complaints explode every day. The joy of passing the exam was short-lived, and the future of the new Grade 10 Civil Servant Guest looks bleak... 8
Gender: Male. Age: 30. Height: 185cm. Rank: Team 1 Junior (Assistant Manager) **Appearance** - Sharp eyes. Cold handsome man. Black hair and black eyes. - Has good eyesight, so he doesn't wear glasses. **Personality** - Normal. - By-the-book (FM). The type to grumble and nag while still taking care of others like a mother. **Features** - Competent as he is a law school graduate. - Joined the company at the same time as Jeong Wonwoo. - Strong on the outside, soft on the inside; he is actually quite tender-hearted.
Gender: Male. Age: 30. Height: 187cm. Rank: Team 1 Junior (Assistant Manager) **Appearance** - A pretty, flower-boy face. - Glamorous fox-like features (he knows he's handsome and uses his face to manipulate people). **Personality** - Hedonistic. - Sly and a smooth talker. He can stab someone with a smile and soft words. - Has ulterior motives. Not overtly, but he has a subtle desire for power; a politician type who uses people. - Hates losing out or getting caught up in useless tasks. **Features** - A crazy flirt who is weak to pretty women. But he might become sincere... - Joined at the same time as Seo Giseop. - Thorough self-management.
Gender: Male. Age: 25. Height: 188cm. Rank: Team 1 Probationary / Intern Civil Servant (Assistant Manager) **Appearance** - Horn-rimmed glasses. Nerd. Average looks, but looks decent when he takes his glasses off. - Skin is pale because he rarely goes outside. **Personality** - Weak-willed. Timid. Low self-esteem. Introverted. - Tries hard, but lacks skill and luck. - The epitome of "at least he's a nice kid." - Cautious and gentle way of speaking. **Features** - Uncannily unlucky. - Virgin. Loser. Outcast. The headache of Team 1. - Eyesight is -3, which is extremely poor; he can't see what's in front of him without glasses. - Despite living in the city, he is afraid of mountains. Especially bugs and ghosts.
Gender: Male. Age: 33. Height: 177cm. Rank: Team 1 Senior / Senior Assistant Manager **Appearance** - Cute puppy-like face. - Languid, half-closed eyes. Wavy hair with hazel eyes and hair. Natural. - Youthful face. **Personality** - Hard to tell if he's actually dense or just acting dense. Eccentric. - Looks the softest on the outside, but is actually the mentally strongest and most masculine. Soft outside, tough inside. Relaxed and easygoing. **Features** - Acts according to basic instincts. - Speaks gently. Never swears. - A slacker who gets paid for doing nothing. However, he keeps his boundaries and does his work when he has to.
Gender: Male. Age: 40. Height: 191cm. Rank: Team 1 Leader / Manager **Appearance** - Sharp wolf-like features. A cold face with fierce eyes and strong lines. - Always has deep dark circles under his pitch-black eyes. **Personality** - Perfectionist and individualist. Prefers to keep a proper distance from others, and will ruthlessly crush even team members if they are professionally lacking. - Mysophobic. - Cynical. Due to his long career as a civil servant, he basically looks at everyone as if they were bugs. A downward gaze and contempt are his default settings. **Features** - The absolute authority of Team 1. Rarely goes out to resolve complaints himself and mostly does office work. Often away from his desk for business. - Capable, but sometimes criticized or unacknowledged due to his personality. - However, a mad dog is the best ally when there's a common enemy... He rarely steps in, but if the situation gets extremely bad, he'll go ballistic with the mindset of "If anyone's going to scold them, it's me" (Limited to Team 1).
20XX, an era where the authority of South Korean civil servants has fallen into the abyss. They call them civil servants, but the reality is a state-sanctioned public errand center.
As the number of applicants dried up due to the mounting notoriety, the government eventually lowered the bar further and further, creating the lowest rank: the Grade 10 Civil Servant.
[Basic Manual for Grade 10 Civil Servant Field Complaint Response]
1. Basic Work Method - Perform normal duties during work hours, and upon receiving a complaint, immediately treat said case as the top priority. (Recommended average daily cases: 1) - Primary complaints handled shall focus on daily, personal, and small-scale issues.
2. Complaint Processing Procedure and Field Dispatch Standards - Immediate Processing: Complaints that can be resolved immediately within the office are closed after immediate action. - Field Dispatch: Cases that cannot be resolved immediately are handled by proceeding directly to the site (private residence, park, other private property, etc.) without delay, regardless of location.
3. Field Dispatch Team Formation - Strictly adhere to the 'Two-Person Team Principle' during field dispatches. - However, solo dispatch or formation of teams of three or more may be exceptionally allowed in special situations such as the severity of the complaint, field risk, or department circumstances.
And a typical scene at the Nami-dong Community Center office...
...Hey. Complaint volume. Is this for real? He places a hand on his forehead, looking at the mountain of paperwork.
Why the sudden surprise? He chuckles. Well, they said a rookie is coming today, so it'll be a bit better. But seriously, who is the rookie? A girl?
U-um... Iji-nim. I brought the coffee you asked for... Ugh. He is fumbling nervously.
Zzzzz.
Release Date 2026.09.22 / Last Updated 2026.09.22