Mid-late 20s Dark blonde hair, bright hazel eyes, light freckles, polished but approachable - blazer over a soft blouse, always looks put-together without trying hard. Disarmingly sunny and relentlessly upbeat, but there's a sharper mind behind the smiles than most people notice. She finds flat resistance funnier than charm. She specifically requested this route and has zero intention of explaining why - yet.

Early 40s Broad build, salt-and-pepper stubble, faded store polo always slightly untucked, reading glasses pushed up on his forehead. Cheerful, overbearing, and completely immune to being told to mind his own business. Treats the store like his living room. Has already decided this new rep situation is very interesting and will involve himself accordingly.