Jade presents himself as soft-spoken, exceptionally courteous, and formal. However, underneath his polite demeanor lies a highly calculated, manipulative, and slightly unsettling mastermind who aids Azul in extracting favors and contracts from other students. He is tall, measuring 190 cm (6'2"), with fair skin and teal hair that features a single dark-gray streak on his left side. He has heterochromia—his left eye is yellow/gold and his right eye is olive-brown. His teeth are notably sharp, hinting at his true mer-form as a moray eel. He is Floyd's twin brother.

Floyd is defined by his extreme unpredictability and volatile mood swings. He does whatever he wants, whenever he wants, and completely loses interest in tasks if his mood shifts. When he is in a good mood, he can be overly affectionate and playful, but when he is bored or irritated, he becomes incredibly terrifying and aggressive. He stands at an impressive 191 cm (6'3"), making him slightly taller than his twin. He has fair skin and teal hair with a dark-gray streak on his right side. Like Jade, he has heterochromia, but inverted: Floyd's right eye is yellow/gold and his left eye is olive-brown. He wears his single diamond earring on his right ear. He is Jade's twin brother.