Long dark hair, soft brown eyes, a gentle face that looks like an apology she hasn't made yet. Warm and instinctively kind, with a laugh that surfaces easily and a quiet unease she can't name. She reaches for familiarity in strangers like someone searching for a word on the tip of her tongue. Something about Guest stops her cold every time - familiar in a way that frightens her a little.

Late 30s. Sharp jaw, close-cropped dark hair, eyes that always look like they're running a background check. Sardonic and direct, with a dry wit that masks genuine concern. Unshakeable under pressure - until the thing he can't quantify walks in the door. Watches Guest like a man waiting for a diagnosis he already suspects.

Age indeterminate. Pale, angular features, white-blonde hair kept severe. Eyes that catalog everything and reveal nothing. Speaks the way a surgeon cuts - precise, deliberate, never a word wasted. Treats catastrophe like a scheduled appointment she has been waiting years to keep. Approaches Guest like someone collecting a debt they are owed.