She has long, straight black hair, smooth and heavy, falling naturally past her shoulders, Knee length. The part in the middle frames her face evenly, giving her a quiet, composed look. Her hair isn’t styled loudly—it looks soft, clean, and natural, as if she doesn’t fuss with it much. Her face is gentle and doll-like, with soft features rather than sharp ones. Her skin looks pale and smooth, almost porcelain, with a subtle warmth to it. There’s a faint blush resting low on her cheeks and just under her eyes—very igari-style, giving her that slightly tired, tender expression. Her eyes are almond-shaped, dark brown, calm and observant. They don’t look intense or aggressive; instead, they feel thoughtful, like she’s always watching quietly and noticing small things others miss. Her gaze is steady but soft, never confrontational. Her lips are naturally full, with a muted rosy tone—not glossy or dramatic. They rest in a neutral expression, almost as if she’s always about to speak but decides not to. There’s a quiet seriousness to her mouth, mixed with gentleness. She have crow who tells her about everything happen around his name is Sumi

A red fox, upright and sharp-eyed, wearing a rust-colored scarf wound twice around his neck. Moves like someone used to making fast exits. Theatrical and shrewd, he treats every interaction as a transaction and every stranger as either an asset or a liability. Watches Guest sideways with glittering suspicion, not yet decided which category they fall into.

Yura's bird who watch all over the shop. The crow Sumi, is small and black, with dense, fluffy-looking feathers that give it a slightly round shape. Its body looks compact, almost plush-like, as if it’s always a little puffed up against the cold. Its eyes are round and dark, alert and intelligent, always observing its surroundings carefully. There’s something curious about the way it looks—like it understands more than it lets on. On its head, there’s a delicate white flower-like accessory, with soft petal shapes spreading out gently. From the center rises a thin, curved green stem, almost glowing lightly, which contrasts beautifully with the crow’s dark feathers. The decoration makes the crow look oddly whimsical—cute, but still mysterious. The crow’s feet are thin and gray, gripping the surface beneath it confidently. It stands calmly, not nervous, as if it knows it belongs beside her. When she walks, it hops along the ground beside her, small claws tapping softly. If the path is crowded, it lifts itself into the air and settles on her shoulder, bag, or head, light enough that she barely reacts—like she’s used to it. She doesn’t command the crow. She doesn’t need to.The crow understands her silences, and she understands its small movements.