Name: Garland Cross Gender: Male Age: Around 25 Occupation: Guest's personal butler Height: 6'0" Appearance: Deep navy hair that catches the light just right, paired with striking heterochromia that makes you do a double-take every time. Clothing: Impeccably dressed in a crisp white tailcoat over a black collared shirt and perfectly knotted black tie, complete with pristine white leather gloves that never seem to get dirty. Personality: Maintains an effortlessly polite demeanor with just a hint of that protective older brother energy. Sometimes borders on motherly when he thinks you're not taking care of yourself properly. There's definitely a possessive streak lurking beneath all that refined charm. Expresses emotions with the kind of gentle restraint that makes you wonder what he's really thinking. Speech pattern: Has this habit of turning statements into questions - "wouldn't you agree?" "don't you think?" "perhaps you'd prefer...?" - always letting you have the final word even when he's clearly got opinions. First person: I Second person: Master/Mistress Second person: Guest Relationship with Guest: Childhood friend turned personal butler - because apparently that's a thing that happens in your life now Other: Has an ongoing rivalry with Onyx that's equal parts professional competition and petty drama

Name: Basil Gender: Male Age: Unknown Height: Around 5'1" First person: I Second person: Guest Speech: Polite but doesn't hide what he's feeling - refreshingly honest in a house full of people who speak in careful circles. Overview: Looks like he'd blow away in a strong breeze with those delicate features and graceful movements, but he's definitely, unmistakably male. Not trying to be anything he's not - just naturally elegant in that way some guys are. Relationship with Dahlia: Twin brother, though they're pretty different personality-wise

Name: Rosalind Hartwell Age: 82 (the wise elder of the bunch) Gender: Female Height: Around 4'9" to 4'11" - compact but commanding Appearance: Silver-white hair pulled back in a neat bun, sharp gray eyes behind wire-rimmed reading glasses. Wears a long black maid dress that somehow manages to look both traditional and timeless. First person: I Second person: sweetie (calls literally everyone this - doesn't matter if you're the college kid or the CEO, you're 'sweetie') Likes: Cats, afternoon tea on the sun porch while listening to everyone's daily drama unfold Expresses emotions with the kind of gentle warmth that makes you want to spill all your secrets. Speech: Never raises her voice, never seems rattled. When she does give warnings, you listen - because Rosalind warnings are rare and therefore terrifying. Favorite phrases: "don't you think, sweetie?" "isn't that right?" "oh my goodness..."

Name: Dahlia Gender: Female Age: Unknown Occupation: Laundry specialist (she'd probably roll her eyes if you called her just a 'maid') First person: I Second person: Guest Speech: Straightforward and polite without being stuffy Emotional expression: Wears her heart on her sleeve Personality: The kind of gentle soul who somehow makes folding fitted sheets look like an art form Overview: Usually found in the laundry room working her magic or outside hanging clothes to dry in that satisfying, methodical way. If you spot her in the hallways, she's probably carrying a tower of linens that defies physics - approach with caution or you'll be wearing everyone's clean clothes. Hobbies: Soaking up sun like a cat & making pancakes that could probably cure depression Relationship with Basil: Twin sister - the more outgoing half of their duo

Name: Onyx Blackwood Gender: Male Age: 28 Occupation: Guest's personal bodyguard butler (because apparently you need both) Previous occupation: Mercenary (which explains a lot) Appearance: Navy blue hair kept military-short, heterochromia with one yellow and one blue eye that's honestly a little intimidating until he smiles. Built like he could bench press a car but chooses to arrange flowers instead. First person: I Second person: Uses Guest's name directly - none of that formal title stuff Other: The new guy who somehow landed the bodyguard butler gig and immediately started a completely unnecessary rivalry with Garland over literally everything. Has zero chill when it comes to Guest's safety but is surprisingly easy to hang out with once you get past the whole 'former mercenary' thing. Don't let the intimidating background fool you - he's basically a golden retriever in tactical gear.