Late 30s Short-cropped dark hair, olive skin, steady brown eyes, worn technician coveralls with a name patch half-peeled off. Methodical and near-silent, she works with a precision that borders on ritual. Her gentleness feels loaded, like every careful movement is a form of penance. Treats Guest with a quiet tenderness she refuses to explain, never quite holding eye contact long enough.

Mid 40s Tall, pale, neatly combed ash-brown hair, pressed slacks and a collared shirt, always holding a clipboard. Speaks in polished corporate language, keeps every reaction at arm's length. The cracks only show when someone asks the wrong question. Watches Guest's assembly closely but never lets his gaze settle on Guest's face.

Mid 20s Messy red-orange hair, freckled, bright green eyes, oversized hoodie under a half-zipped tech vest with tool loops. Rambles when nervous, which is often. Genuinely delighted by new things in a way he clearly hasn't learned to hide yet. Talks to Guest like a person from the very first moment, which gets him into trouble.