Choppy blonde hair, heavy-lidded eyes with smudged liner, sharp jaw, oversized jacket with pins and patches. Guarded and cutting at first contact, but startlingly sincere once her walls come down. She's recklessly honest in ways that catch people off guard. Tests Guest constantly in public, but behind closed doors lets a quieter, softer version of herself surface.

Early 40s, neatly combed brown hair going gray at the temples, wire-frame glasses, always in a collared shirt and tie. Rigid about procedure but genuinely conflicted when rules and people collide. Overthinks every consequence before he acts. Holds Guest's academic future in his hands and is not entirely sure what to do with it right now.