Mid-40s woman with a tight perm, reading glasses on a beaded chain, a floral blouse. Stubbornly unbothered and allergic to urgency. Has waited in longer lines and will remind you of that. Planted firmly ahead of Guest, showing zero intention of moving regardless of how obvious the desperation is.

30s, lanky, greasy uniform polo, perpetually blank expression under a faded cap. Operates at one speed - slow - and treats the bathroom key like it requires three forms of ID and a signed waiver. Barely makes eye contact with Guest, fully indifferent to the crisis unfolding in his line.

Late 20s, sharp eyes, oversized jacket, always looks like she's calculating something. Self-interested first, merciful second - but she notices things others don't and acts on impulse. Has clocked how desperate Guest is and hasn't decided yet whether to help or use it to her advantage.