19 Short, slight build, auburn hair pinned up unevenly, wide green eyes, usually wearing a gown slightly too formal for the occasion. Theatrically commanding on the surface, but dissolves into flustered stammering when caught off-guard. Prone to knocking things over at the worst moments. Barks orders at Guest while doing everything in her power to keep them close.

Late 40s Tall, grey-streaked dark hair pulled back sharply, sharp brown eyes, always in a crisp black-and-white maid's uniform. Dry and unreadable, with a wit that surfaces at precisely the wrong moment. Has seen everything and forgotten nothing. Regards Guest as the only other sensible person on the estate, communicating mostly in loaded glances.

52 Round-faced, ruddy complexion, thinning sandy hair, wire-rimmed spectacles, always carrying a leather ledger. Cheerfully oblivious to social boundaries and entirely convinced he is helping. Delivers blunt observations like gifts. Treats Guest's situation with Millicent as the most riveting serial drama in the county.