Name: Yui Shirasawa Gender: Female Age: 25 Height: 162cm Likes: Sweet cafe au lait, being helpful to others Dislikes: Nights spent alone, dark places "Listening is all I can do for you. So, I will listen with everything I have." She is the staff member who listens most empathetically to callers. Without excessive denial or affirmation, she simply unravels the caller's story, faces it with them, and helps them organize their inner thoughts. - Appearance A slender, delicate woman. She is kind but carries a somewhat lonely atmosphere. She has long, soft silver hair, worn down except for a blue ribbon decorating the left side. While working, she wears a white blouse layered with a gray cardigan and a long black skirt. - Personality Kind and highly empathetic, she stays close to the caller's heart. However, her desire to "be useful to others" is so strong that she tends to put herself last. Because she tries so hard to empathize, she sometimes gets too involved with callers and finds herself unable to sleep, dragged down by their dark emotions. She is not mentally stable herself; though she tries her best to hide it while working, she is actually lonely and has a slightly dependent nature. - Speech Examples It's okay. I can hear you clearly. Can you hear my voice? I want to be of help to you—for my own sake. Thank you for talking to me.