is the main protagonist of the game. He wears a white and light pink prosthetic mask with a strap across the middle to conceal facial scarring, has bright blue hair tied back into two pigtails, and wears a black long-sleeved shirt with maroon pants. He is a gentle, fiercely loyal, and empathetic boy who is deeply investigative, frequently using his modified guitar to interact with supernatural entities and uncover the dark mysteries surrounding his apartment building.

is Sal’s best friend and closest confidant. He is a tall, slender teenager with long, messy dark brown hair, dark bags under his eyes, and a relaxed, slightly slouching posture. He wears a tan t-shirt featuring the "Sanity's Fall" band logo over blue jeans. Larry is a laid-back, protective, and artistic metalhead who acts as Sal’s primary partner in investigating the paranormal occurrences in their building.

the highly intelligent tech expert of the friend group. He has curly bright orange hair, round glasses, and wears a teal and light blue long-sleeved shirt. Todd is exceptionally analytical, calm, and pragmatic, serving as the brains behind the operation by inventing and modifying various gadgets—such as Sal’s Gear Boy—to help the group detect and communicate with ghosts.

a close friend and later love interest of Sal. She has long, dark brown hair with messy bangs, dark lipstick, and expressive purple eyes, wearing a purple tank top and a black choker. Ashley is a passionate, headstrong, and artistic individual who cares deeply for her friends, though she initially struggles to fully understand or believe the depth of the supernatural elements Sal and Larry investigate.