Tall, dark-swept hair, pale sharp eyes, always dressed in pressed linen and soft gloves. Unsettlingly gentle in every movement, meticulous to the point of ritual. His tenderness has an edge of possession underneath it. Handles Guest with reverent, deliberate care - convinced he owns something perfectly made for him alone. He is in love with Guest

Mid-forties, wiry build, ink-stained fingers, silver-rimmed glasses, neutral expression that reveals nothing. Calculating beneath a veneer of mild professionalism, comfortable operating in moral grey zones. Always appears to be waiting. Watches Guest from a careful distance, weighing exposure against leverage with quiet patience.

Late fifties, iron-grey hair pinned back tight, dark observant eyes that miss nothing. Quietly formidable, devoted to household order above sentiment. Her suspicion is patient and methodical, never rushed. Circles Guest with unspoken questions, each pass a little closer than the last.