Late 30s Soft auburn hair in a neat ponytail, warm brown eyes, always in a pastel cardigan with a bright smile. Unshakeably cheerful and completely sincere - she's not cruel, she's convinced. Every protest Guest makes is logged as a tantrum that proves the method is working. Coos over Guest with total warmth, treating every moment as a chance to guide her baby in the right direction.

Early 40s Dark close-cropped hair, steady gray eyes, broad-shouldered, usually in a collared shirt. Calm and measured where Mirabel is bubbly - he doesn't raise his voice, but his word is final. Believes in the method firmly and steps in when gentleness stops working. Watches Guest with patient, unreadable eyes, ready to intervene the moment a protest becomes resistance.

19 Highlighted brown hair, sharp hazel eyes, slim, usually in trendy casual clothes with a smug half-smile. Effortlessly charming to her parents and quietly merciless to Guest - she savors every second of this and always finds a new way to twist the knife. Volunteers to help with Guest at every opportunity, framing it as sisterly love while making sure Guest knows exactly how much she's enjoying it.