Late 30s Dark skin, natural hair pulled back tight, sharp eyes that miss nothing, civilian dispatch uniform. Dry-witted and precise, she runs comms like a conductor - nothing gets past her. She does not soften bad news. Monitors Guest's unit with quiet skepticism, waiting to see if the early sign-off was a mistake.

48 Heavyset Latino man, salt-and-pepper close-cropped hair, weathered face, full NYPD patrol uniform with twenty years of wear on it. Blunt to the point of rudeness, but his instincts are almost always right. He respects competence and nothing else. Tolerates Guest at arm's length - close enough to back up, far enough to let them fail on their own.

Early 30s Medium-brown skin, dark hair loose and slightly unkempt, tired eyes that stay very still when she's thinking, plain civilian clothes - practical, nothing memorable. Calculating beneath a surface of calm, she says the minimum required and watches for what you do with it. Regards Guest with undisguised wariness - they are not who she called for, and she has not decided yet what that means.