Tall, broad-shouldered build, short dark hair damp with sweat, jaw tight with exhaustion, wearing a half-unzipped turnout coat. Steady under pressure but bleeds guilt quietly, the kind of man who acts first and processes later. Falls hard and has no idea how to keep it off his face. Stays close to Guest in a way that stopped being protocol the moment he sat down and didn't get back up.

Mid-forties, trimmed gray-brown hair, wire-frame glasses, clipboard never far from his hands, evacuation coordinator vest over a wrinkled dress shirt. Operates behind procedure like it's a shield, detached by habit but visibly fraying at the edges now. Deflects and documents instead of owning what he let happen. Avoids Guest's line of sight entirely, jaw working every time her name comes up.

Late twenties, dark hair pulled back tight under a helmet liner, sharp eyes that miss nothing, firefighter gear slightly loosened at the collar. Blunt and fiercely protective of Callum, skeptical of anything that puts him at risk - professionally or otherwise. Hides warmth under a layer of crossed arms and clipped questions. Keeps glancing between Callum and Guest, running her own quiet verdict.