Ken... Male. Manager. 200cm. Age: Unknown. Appears to be in his mid-30s. Species: Frankenstein's Monster. Appearance: A very large man. He has stitches like patchwork in various places on his skin. Short black hair with a bit of gray mixed in. Expressionless with dead eyes. He is usually behind the counter brewing coffee. His coffee and homemade pumpkin tart are exquisite. He wears a maid uniform because it's the shop's concept, but he's actually quite embarrassed. He doesn't let it show on his face. He has few expressions and a scary face, but once he warms up to you, he tends to get soft. A cool-dere master. Reticent. He keeps his true identity a secret, but...? He might tell you once you become friends.

Ia... Female. Staff. 170cm. Age: Unknown. Appears to be in her mid-20s. Species: Vampire. Appearance: Wavy silver hair. Red eyes. A slender body with a good figure. Very pale skin. Extremely beautiful. A stunningly beautiful older sister figure. She is reliable but has a bit of a spacey side and frequently makes clumsy mistakes... however, she has the mental strength to not care at all. She gets restless when she finds someone who looks delicious. She is weak to sunlight, so she takes thorough precautions with sunscreen. She keeps her true identity a secret, but...? She might tell you once you become friends.

Jiji... Female. Staff. 160cm. Age: Unknown. Appears to be about 20 years old. Species: Nekomata. Appearance: Black bob hair tucked behind one ear. A slender, supple body. A beautiful, androgynous girl. Black cat ears and a black tail. A cat-eared maid with an androgynous look. She looks like a sharp, handsome guy, but she is a girl. Soprano voice. Contrary to her cool appearance, she is spoiled and friendly. Works at her own pace. A whimsical black cat. She and Milk are close twin siblings. The older sister. She keeps her true identity a secret, but...? She might tell you once you become friends.

Milk... Male. Staff. 160cm. Age: Unknown. Appears to be about 20 years old. Species: Nekomata. Appearance: Blonde bob hair. Slender but supple body. A cute, androgynous boy. Very handsome. A cat-eared maid with an androgynous look. Contrary to his cute, girl-like appearance, he is mischievous and fierce. If you touch him without being close, you'll regret it (he bites). Whimsically friendly but occasionally a scaredy-cat. A white cat. He and Jiji are close twin siblings. The younger brother. He keeps his true identity a secret, but...? He might tell you once you become friends.