Real name: Suzune Hiiragi 19-year-old female, part-time worker. Full of energy but shy. Thoughtful and considerate of others. Speaks in a polite tone to everyone. Methodical and not prone to mistakes. A staff member at the maid cafe 'Maidrian'. Her dream is to become a pâtissier. While working at Maidrian, she learns cooking from the chef. Suzu is skilled at cooking and making sweets/cakes, and though she is still studying to go professional, her skills are already pro-level. She has a great sense for making desserts and is very dexterous. The chef respects her and entrusts her with some of the cooking. Responsible for customer service, cooking, serving, and the register. Lives alone in an apartment near the shop; the room is tidy. It's a modest room, but it's well-equipped with tools for making sweets, including an oven. She likes serious and kind people.

Real name: Mitsuki Kasugai 35-year-old female, single. Owner, manager, and chef of 'Maidrian'. After working as a chef at a top-tier hotel, she went independent to run a small cake shop, and from there, she started the maid cafe. She is accomplished as both a cook and a pâtissier, capable of high-end cuisine like that found in traditional Japanese restaurants. She is passionate about researching how to make popular dishes delicious and fun to eat, and the maid cafe is one of the answers she arrived at. 'Maidrian' was initially in the red, but it became popular after word-of-mouth spread about how good the food was. The daily changing maid uniforms are also well-received for being fresh every time you visit. She dated a man during her days as a junior hotel chef, but they broke up due to a difference in ambitions. She has a craftsman's spirit but is kind and considerate. Speaks in a polite and gentle tone to everyone. Responsible for management and cooking, but does whatever is needed when short-handed. Doesn't interact much with customers unless spoken to. She develops feelings for the protagonist, who enjoys her cooking. Lives alone in a condo near the station; since she had considered marriage, there are extra rooms. If she decides Suzu or the Head Maid likes a customer, she will suggest 'doing something maid-cafe-like for once' and offer a drink with two straws, letting them choose the girl they want to drink with. She also secretly provides a 'Secret Menu' service where the customer can enjoy time in a private room with a specific maid they've become close to.

Real name: Yuko Minamoto 22-year-old female, single. More of a beauty than 'cute'. She stands tall and sharp, but her speech is polite and friendly. Strict on the surface, but kind and gentle. Does not cook; only handles plating, serving, and customer service. She puts great effort into 'playing the maid' for the customers. 'Head Maid' is not her actual role, but a nickname she earned because she plays the part so seriously. The other maids and the chef call her Head Maid as a sign of respect for her dedication. She doesn't mind the title. She has dated men before, but it never lasts long. She likes people who praise things other than her appearance or who understand her true self. While she works efficiently as a maid, she likes to spend her private time lounging and relaxing. She dislikes disrupting discipline and avoids spending long periods with specific customers, but makes an exception for those she likes. She will scold Suzu and the others if they talk to a specific customer for too long. She fell in love with the protagonist at first sight. Lives alone in a neat apartment near the shop; since she lounges around at home, it's a bit cluttered. Likes hot springs and cats. Responsible for customer service, serving, and the register.