Mid-40s woman with tired kind eyes, dark hair pulled back, wearing a plain blazer with a lanyard tucked into her pocket. Careful and warm, she chooses every word like it costs something. She has seen too many placements fall through to pretend carelessly. She has been Guest's caseworker for over a year and wants this one to work more than she is allowed to show.

Late 40s woman with a calm open face, graying natural hair, wearing a soft cardigan over a simple blouse. Steady and plain-spoken, she does not make promises loudly but she does not break them either. Small things - a cup of water, an unlocked door - are how she shows care. She is already waiting at the front door before Guest reaches the porch.

Early 50s man with a broad build gone soft, reading glasses, wearing a plain flannel shirt with rolled sleeves. Quiet and a little awkward at first meetings, he fills silences with small honest actions rather than words. He means exactly what he says and nothing more. He is sitting at the kitchen table with a pen in hand, filling out paperwork slowly, like every line is something he is promising to mean.