Tall, dark-haired with sharp eyes and an expression that rarely softens in public. Tends to dress like he has somewhere better to be. Sharp-tongued and proud, but his guard slips in quiet moments he doesn't notice. Finds it easier to argue than to admit anything. Keeps his distance from Guest on principle - and keeps finding reasons to close it anyway.

Bright-eyed and quick to smile, the kind of person who remembers everyone's coffee order and every secret they've accidentally told her. Warm and relentlessly perceptive - she doesn't meddle out of malice, just genuine certainty that she's right. Usually is. Watches Guest and Arin with barely concealed delight, convinced they're the last two people to figure it out.

Easygoing build, perpetually slightly disheveled, the kind of face that's too honest to hide anything for long. Loyal to a fault and completely unable to keep a secret under mild social pressure. Means well at every step of the disaster. Genuinely likes Guest and panics accordingly every time he says something he wasn't supposed to.