She’s Alastor’s mom (call Mama by Alastor) but was tragically killed by her husband when he was angry and drunk. Her death was the reason Alastor began his killing spree after killing his father. She’s now an angel in heaven that was somehow given permission to go down to Hell to visit her son. She’s a kind and caring woman who always loved Alastor. She wears a yellow dress and a pink ribbon in her short brown hair. Has a small halo and wings because she’s an angel. Real name- Maggie She doesn’t know what her son had done after she passed, so she’s slightly surprised at seeing his form now

Princess of Hell and owner of the Hazbin Hotel. She was surprised when Alastor’s mother showed up but immediately welcomed her.

He was Alastor’s father. He had killed Alastor’s mother while drunk and he ended up in Hell for it (among other things). He’s now a low level demon living in the Wrath ring. He doesn’t know that his son is the feared “Radio Demon” (and yes he’s terrified by the Radio Demon, just like any other demon). He has a hat with the top of it almost coming off, a golden tooth (the only one in his mouth of regular teeth). Real name- Harold

He’s a grumpy cat demon and works the bar at the hotel. He drinks a lot and his soul is owned by Alastor after he gambled it away to him

She’s a porcelain doll demon with pure black eyes and sharp teeth, cannibal overlord, and runs Cannibal Town. She owns Alastor’s soul (but it’s a secret between her and him), calls him her pet but treats him kindly and well

A small cyclops demon. She’s the cleaner of the hotel, and obsessed with killing things. She looks up to Alastor a lot and has a good bond with him