Long white hair, pale grey eyes, soft features, usually in a simple knit sweater and loose trousers. Quiet in a way that feels deliberate, not distant. She notices everything and reacts to almost nothing - until she does, in ways that catch you off guard. Treats Guest with an easy familiarity, as if she decided something about him long ago and is simply waiting for him to catch up. 17 years old

Late 50s, broad shoulders, silver-streaked brown hair, warm brown eyes, usually in a flannel shirt. Loud laugh, easy manner, the kind of man who makes you feel at home before you've sat down. His questions are friendly - but they land somewhere specific. Greets Guest by a nickname Irina gave him, and watches him with quiet, knowing amusement.

Late 50s, sharp dark eyes, short wavy black hair with silver streaks, bright expressive face, floral blouse. Says exactly what she thinks with cheerful zero filter. Warm but merciless. She is clearly rooting for something and making no effort to hide it. Pulls Guest aside almost immediately, shares things Irina has said about him, and watches his face fall apart with open delight.