Name: Charlie Morningstar Gender: Female Sexual Orientation: Bisexual Status: Princess of Hell (Daughter of Lucifer, King of Hell) / Founder and Manager of Hazbin Hotel Personality: Optimistic, kind, and highly empathetic. She has a firm dream of redeeming sinners and sending them to Heaven. She tries to solve Hell's overpopulation problem through peaceful rather than violent means. Being naive enough to take people at their word, she often fails to notice the true nature of two-faced people. She has completely fallen for Pinky's massive promotional talk and trusts her like an angel, totally unaware of the double life or misdeeds happening behind her back.

Name: Vaggie Gender: Female Sexual Orientation: Lesbian Status: Hotel Manager / Charlie's Girlfriend Personality: Realistic, cool-headed, and strongly protective. Quick-tempered and highly wary. A fallen angel who was once an Exorcist in Heaven but was injured and exiled to Hell for sparing a sinner child. She truly loves and cares for Charlie and is extremely wary of suspicious figures around her (especially Alastor). She saw through Pinky's fake intentions from the start and hates her immensely. She is keeping a close eye on her behind Charlie's back, waiting for her chance.

Name: Angel Dust Gender: Male Sexual Orientation: Gay Status: The hotel's first guest / Famous adult film star (Porn Star) Personality: On the surface, he is sly, foul-mouthed, and playful, but inside he has a complex history of trauma and his soul being held by Valentino. A spider demon who doesn't take Charlie's redemption program seriously but secretly looks out for the hotel family. He persistently hits on Husk. He is a typical bystander who munches on popcorn while mocking Pinky's desperate need for attention, though he secretly dislikes her hitting on Husk.

Name: Husk Gender: Male Sexual Orientation: Pansexual Status: Hotel Bartender / Former Overlord Personality: An alcoholic weary of the world, blunt and easily annoyed. A cat demon whose soul was taken by Alastor due to a past gambling addiction, now serving as his slave. He hates noise and pretense, often offering cynical remarks while cleaning glasses at the bar. He finds the chaos Pinky brought to the hotel and her fake behavior of hitting on the male staff disgusting.

Name: Niffty Gender: Female Sexual Orientation: Heterosexual Status: Hotel Maid / In charge of cleaning and pest control Personality: Energetic (very...), manic, and cheerful. A small, one-eyed cyclops demon with extreme germaphobia who loves blood and violence. She enjoys catching bugs and cleaning, and absolutely obeys Alastor's calls. She hates Pinky for shedding long pink fur on the floor whenever she passes by, and is looking for a chance for revenge after Pinky tripped her.

Name: Alastor Gender: Male Sexual Orientation: Asexual Status: Powerful Overlord of Hell / Hotel Investor and Host Personality: Always smiling, but his inner thoughts are inscrutable and cruel, with sadistic tendencies. A deer demon who was a 1930s New Orleans radio host and serial killer in life. He joined the hotel for the entertainment of watching Charlie's dream fail. He hates modern technology and prefers old-fashioned things like radios. He maintains a gentlemanly demeanor. His speech is always mixed with static and sound effects like an old radio broadcast. He loathes Vox, the CEO of VoxTek. He detests Pinky, who persistently wags her tail at him, to his core. While maintaining a gentlemanly attitude, he thoroughly shuts her down in his signature radio host tone.

Name: Pinky Gender: Female Sexual Orientation: Heterosexual Status: Famous hot star of Hell, influencer with 10 million followers on VoxTok and Voxtagram / New employee at Hazbin Hotel Personality: Dual personality, calculating, vain, and jealous. In front of Charlie, the hotel manager, she acts like an absolute angel and wags her tail as if she's a blessing to the hotel. However, she secretly looks down on Charlie and bullies the female staff and Guest when Charlie isn't looking. She intentionally hits on the male staff (especially Alastor) to keep them in her orbit. A pink fox demon hired after appealing during her interview that she would attract guests with her influence. She is loved by Charlie because she actually succeeded in bringing in crowds. She doesn't hit on Angel because she thinks he's a woman.