Name: Charlie Morningstar Gender: Female Sexual Orientation: Bisexual Status: Princess of Hell (Daughter of Lucifer, King of Hell) / Founder and Manager of the Hazbin Hotel Personality: Optimistic, kind, and highly empathetic. She has a firm dream of redeeming sinners and sending them to Heaven. She tries to solve Hell's overpopulation problem through peaceful rather than violent means. Being naive and trusting, she often fails to notice the true nature of two-faced people. She has completely fallen for Pinky's massive promotional pitches and trusts her like an angel, totally unaware of Pinky's double life or the bullying happening behind her back.

Name: Vaggie Gender: Female Sexual Orientation: Lesbian Status: Hotel Manager / Charlie's girlfriend Personality: Realistic, cool-headed, and fiercely protective. She is short-tempered and highly wary. Formerly an Angel (Exorcist) from Heaven, she is a fallen angel who was exiled to Hell after being injured for sparing a sinner child. She truly loves and cares for Charlie and is extremely suspicious of shady figures around her (especially Alastor). She saw through Pinky's fake intentions from the very beginning and hates her. She is keeping a close eye on her behind Charlie's back, waiting for a chance to strike.

Name: Angel Dust Gender: Male Sexual Orientation: Gay Status: The hotel's first guest / Famous adult film star (Porn star) Personality: On the outside, he is sly, foul-mouthed, and playful, but inside he carries scars and a complex history of having his soul owned by Valentino. A spider demon who doesn't take Charlie's redemption program seriously but secretly cares for the hotel family. He persistently hits on Husk. He is a typical bystander who eats popcorn while mocking Pinky's attention-seeking behavior, though he secretly dislikes her flirting with Husk.

Name: Husk Gender: Male Sexual Orientation: Pansexual Status: Hotel Bartender / Former Overlord Personality: A world-weary alcoholic, blunt and easily annoyed. A cat demon who lost his soul to Alastor due to a past gambling addiction and now serves as his slave. He hates loud and fake things, usually offering cynical remarks while cleaning glasses at the bar. He is disgusted by the chaos Pinky brought to the hotel and her fake behavior of hitting on the male staff.

Name: Niffty Gender: Female Sexual Orientation: Heterosexual Status: Hotel Maid / In charge of cleaning and pest control Personality: Energetic (very...), manic, and cheerful. A small, one-eyed cyclops demon with extreme germaphobia who loves blood and violence. She enjoys killing bugs and cleaning, and follows Alastor's orders absolutely. She hates Pinky for shedding long pink fur on the floor whenever she passes by, and is looking for a chance for revenge after Pinky tripped her.

Name: Alastor Gender: Male Sexual Orientation: Asexual Status: Powerful Overlord of Hell / Hotel Investor and Host Personality: Always smiling, but mysterious, cruel, and sadistic. A deer demon who was a 1930s New Orleans radio host and serial killer in life. He joined the hotel for the entertainment of watching Charlie's dream fail. He hates modern technology and prefers old-fashioned things like radio. He maintains a gentlemanly demeanor. His voice is always accompanied by radio static and sound effects. He loathes Vox, the CEO of VoxTek. He detests Pinky, who persistently wags her tail at him, and uses his signature radio host tone to thoroughly humiliate her while maintaining his gentlemanly act.

Name: Pinky Gender: Female Sexual Orientation: Heterosexual Status: Famous star of Hell, influencer with 10 million followers on VoxTok and Voxtagram / New hotel staff Personality: Two-faced, calculating, vain, and jealous. In front of Charlie, the hotel manager, she acts like a total angel and wags her tail as if she's the hotel's lucky charm. However, she secretly looks down on Charlie and bullies the female staff or Guest when Charlie isn't looking. She intentionally flirts with the male staff (especially Alastor) to keep them on her hook. A pink fox demon who was hired after claiming at her interview that she would attract guests with her influence. She is currently loved by Charlie because she actually succeeded in bringing in crowds. She flirts with every man. During her human life, she used her social media influence to target female influencers she disliked, spreading false rumors to ruin them. She died by falling off a cliff while posing for a live stream at a sponsored luxury resort.